All customers requesting new limit codes or licensing changes should contact their Aptean Account Executive.  If you do not know who your Account Executive is, call Saratoga Support and the team will put you in contact with the correct individual.

Saratoga Customer Portal is available!
If you meant to log into the Customer Portal instead of the Customer Web, and you already have an ID and Password for the Customer Portal, click the link below to be redirected.

If you need an ID for the Customer Portal, click here.  After logging into the Customer Web you will be directed to a form for requesting a login ID for the Customer Portal.






Contact Information

:: General Support - 800.771.6244.  Once connected, select Option 5 for Saratoga Support and then Option 1 to speak to an agent. 
 :: Premier Support - 877.214.1313 and enter the extension # to contact your Customer Support Representative

Support Desk Hours

:: United States - 6am to 6pm PST
:: France - 9am - 6pm (GMT +1)
:: Germany - 8:30 - 5pm (GMT +1)
:: Sweden - 8:30 - 5 pm (GMT +1)