Important

To contact the Accounting department at Aptean in Atlanta, Georgia: 
North American customers with questions regarding Maintenance invoices should send an email to Maintenance Invoices

All customers requesting new limit codes or licensing changes should contact your Account Manager and/or send an email to New Orders / Limit Code changes.

Saratoga Customer Portal is available!
If you meant to log into the Customer Portal instead of the Customer Web, and you already have an ID and Password for the Customer Portal, click the link below to be redirected. http://customerportal.saratogasystems.com/saratogathinclientportal/

If you need an ID for the Customer Portal, click here.  After logging into the Customer Web you will be directed to a form for requesting a login ID for the Customer Portal.

 


 CLIENT LOGIN

 

 



 

Contact Information

:: General Support - 800.771.6244.  Once connected, select Option 1 for Global Technical Support and then Option 5 for Saratoga CRM Support
 
:: Premier Support - 877.214.1313 and enter the extension # to contact your Customer Support Representative

Support Desk Hours

:: United States - 6am to 6pm PST
:: France - 9am - 6pm (GMT +1)
:: Germany - 8:30 - 5pm (GMT +1)
:: Sweden - 8:30 - 5 pm (GMT +1)